Terms of Service

Welcome to Equipped Soulutions. These Terms and Conditions outline the rules and expectations for using our website, accessing our resources, and purchasing our products. By using this website, you agree to these terms. If you do not agree, please refrain from using the site and services.


Effective Date: July 29, 2025

Welcome to Equipped Soulutions! These Terms of Service ("Terms") outline the legally binding rules and expectations for using our website, accessing our resources, and purchasing our products and services. By accessing or using our website and services, you ("User," "you," or "your") agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not access or use our site or services.

1. About Equipped Soulutions

Equipped Soulutions offers digital resources, online courses, webinars, coaching calls, and virtual events focused on emotional intelligence, personal development, and faith-based wellness. Our products may include (but are not limited to) downloadable workbooks, online quizzes, email content, virtual events, coaching sessions, and online courses.

Important Disclaimer: The content, resources, coaching sessions, group calls, and workshops offered by Equipped Soulutions are designed for personal growth, emotional wellness, and informational purposes only. They are not a substitute for professional medical advice, diagnosis, treatment, psychotherapy, counselling, or any form of clinical, psychological, or psychiatric care. Always seek the advice of a qualified healthcare professional for any questions regarding your medical or mental health condition.

2. Acceptance of Terms

By registering for and/or using our services in any manner, including but not limited to visiting or Browse our website, making a purchase, or registering for an online course or webinar, you agree to these Terms of Service. This includes our Privacy Policy and any other operating rules, policies, or procedures that may be published on our website from time to time. We may update these Terms periodically without prior notice to you, and your continued use of the Services after such changes constitutes your acceptance of the new Terms.

3. Eligibility

You represent and warrant that you are at least 16 years of age. If you are under 16, you may not, under any circumstances or for any reason, access or use our services. We reserve the right, in our sole discretion, to refuse service to any person or entity and change our eligibility criteria at any time. You are solely responsible for ensuring that these Terms comply with all laws, rules, and regulations applicable to you. Your right to access the Services is revoked where these Terms or use of the Services is prohibited.

4. Account Registration and Management

While you may make purchases as a guest, accessing specific services such as webinars, coaching calls, and online courses requires registration for an account with our platform provider, Podia. By registering for these services, you agree to Podia's terms and conditions regarding account management.

You are responsible for providing accurate and complete information during registration and for keeping your account information updated. You are solely responsible for all activity that occurs on your account and for keeping your account password secure. You must notify us immediately of any unauthorized use of your account or any breach of security.

If you wish to unsubscribe from our mailing lists, you may do so by following the unsubscribe link at the bottom of our emails or by contacting us directly via email. For any account-related data inquiries or deletions managed by our platforms (Podia/Scoreapp), please refer to their respective privacy policies and terms.

5. Digital Products, Paid Services & Billing

A. Paid Services: Certain of our services and products are subject to payment ("Paid Services"). Please refer to the pricing details presented on our website for a description of the current Paid Services. Any payment terms presented to you during the process of using or signing up for a Paid Service are deemed part of these Terms.

B. Billing: We use third-party payment processors (e.g., Stripe, PayPal) ("Payment Processors") to bill you for the use of Paid Services. The processing of payments will be subject to the terms, conditions, and privacy policies of the Payment Processors in addition to these Terms. We are not responsible for any errors made by the Payment Processors. By choosing to use Paid Services, you agree to pay us, through the Payment Processor, all charges at the prices then in effect for any use of such Paid Services in accordance with the applicable payment terms. You authorize us, through the Payment Processor, to charge your chosen payment provider ("Payment Method"). You agree to make payment using that selected Payment Method. We reserve the right to correct any errors or mistakes made, even if payment has already been requested or received.

C. Payment Method: The terms of your payment will be based on your Payment Method and may be determined by agreements between you and your financial institution, credit card issuer, or other provider of your chosen Payment Method. If we, through the Payment Processor, do not receive payment from you, you agree to pay all amounts due on your billing account upon demand.

D. Recurring Billing and Auto-Renewal: Some Paid Services may consist of recurring period charges. By choosing a recurring payment plan or subscription, you acknowledge that such Services have an initial and recurring payment feature, and you accept responsibility for all recurring charges prior to cancellation. We may submit periodic charges (e.g., monthly) without further authorization from you until you provide prior notice (receipt of which is confirmed by us) that you have terminated this authorization or wish to change your Payment Method. Such notice will not affect charges submitted before we reasonably could act. Unless you opt out of auto-renewal, any subscription-based Services you have signed up for will be automatically extended for successive renewal periods of the same duration as the subscription term originally selected, at the then-current non-promotional rate.

E. Current Information Required: YOU MUST PROVIDE CURRENT, COMPLETE, AND ACCURATE INFORMATION FOR YOUR BILLING ACCOUNT. YOU MUST PROMPTLY UPDATE ALL INFORMATION TO KEEP YOUR BILLING ACCOUNT CURRENT, COMPLETE, AND ACCURATE (SUCH AS A CHANGE IN BILLING ADDRESS, CREDIT CARD NUMBER, OR CREDIT CARD EXPIRATION DATE), AND YOU MUST PROMPTLY NOTIFY US OR OUR PAYMENT PROCESSOR IF YOUR PAYMENT METHOD IS CANCELED (E.G., FOR LOSS OR THEFT) OR IF YOU BECOME AWARE OF A POTENTIAL BREACH OF SECURITY, SUCH AS THE UNAUTHORIZED DISCLOSURE OR USE OF YOUR USER NAME OR PASSWORD. If you fail to provide any of the foregoing information, you agree that we may continue charging you for any use of Paid Services under your billing account unless you have terminated your Paid Services as set forth above.

F. Refunds: Due to the nature of digital content and access to live events, all sales are generally final and non-refundable. However, an exception will be made if we cancel a live event (such as a webinar, coaching call, or workshop) and you are unable to attend on any newly scheduled date. In such cases, you will be eligible for a refund. To request a refund under these specific circumstances, please get in touch with us via email at hello@equippedsoulutions.com.

6. Intellectual Property

All materials on this website and within our services—including content, branding, graphics, digital products, software, scripts, and interactive features—are the intellectual property of Equipped Soulutions or are licensed to us, and are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to use the content solely for your personal, non-commercial use in connection with the Services. You may not copy, reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written permission, except as otherwise permitted by law.

Any use of the Services not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.

7. User Content and Community Guidelines

A. User Content: Our Services may allow you to create, upload, submit, distribute, or post your own content, such as comments, forum posts, testimonials, or other materials ("User Content"). You are solely responsible for your User Content, and you represent that all User Content provided by you is accurate, complete, up-to-date, and in compliance with all applicable laws, rules, and regulations.

B. License to Equipped Soulutions: By submitting User Content, you grant Equipped Soulutions a worldwide, non-exclusive, royalty-free, fully paid, transferable, and sublicensable license to use, reproduce, distribute, prepare derivative works of, display, perform, and otherwise fully exploit the User Content in connection with the Services and our business, including without limitation for promoting and redistributing part or all of the Services (and derivative works thereof) in any media formats and through any media channels.

C. Rules of Conduct: You agree to:

Use our site and content for lawful, personal, non-commercial purposes.

Engage respectfully and constructively with any community features, comments, or live events.

Refrain from uploading, posting, or submitting any User Content that:

Infringes any patent, trademark, trade secret, copyright, right of publicity, or other right of any other person or entity, or violates any law, rule, or regulation.

Is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortious, obscene, vulgar, pornographic, offensive, profane, contains or depicts nudity or sexual activity, or is otherwise inappropriate as determined by us in our sole discretion.

Constitutes unauthorized or unsolicited advertising, junk or bulk e-mail ("spamming").

Contains software viruses or any other computer code, files, or programs designed or intended to disrupt, damage, limit, or interfere with the proper function of any software, hardware, or telecommunications equipment, or to damage or obtain unauthorized access to any system, data, password, or other information.

Impersonates any person or entity.

Includes anyone’s identification documents or sensitive financial information.

D. Monitoring and Removal: We reserve the right, but do not have the obligation, to (i) remove, edit, or modify any Content (including User Content) in our sole discretion, at any time, without notice to you and for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such Content or if we are concerned that you may have violated these Terms of Service), and (ii) to remove or block any Content from the Services.

8. External Links and Third-Party Services

Our website and services may include links to third-party websites, applications, or tools (including but not limited to Podia and Scoreapp, which are integral to our service delivery). When you access third-party resources on the Internet, you do so at your own risk. These other resources are not under our control, and you acknowledge that we are not responsible or liable for the content, functions, accuracy, legality, appropriateness, privacy practices, or any other aspect of such websites or resources. The inclusion of any such link does not imply our endorsement or any association between us and their operators. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such website or resource.

9. Not Professional Advice.

You acknowledge and agree that the content, resources, coaching, and information provided by Equipped Soulutions, whether through digital products, webinars, coaching calls, online courses, or any other format, are for educational, informational, and personal development purposes only. They are not intended to be a substitute for professional medical, psychological, therapeutic, legal, financial, or any other professional advice, diagnosis, or treatment. Always seek the advice of a qualified professional for any questions you may have regarding your specific circumstances. Reliance on any information provided by Equipped Soulutions is solely at your own risk.

10. Use of AI for Content Creation

Equipped Soulutions utilizes Artificial Intelligence (AI) tools to assist in the creation of videos and images for our content and marketing. While AI is used in the generation process, all scripts and core concepts for AI-generated videos and the fundamental ideas for AI-generated images are provided by human input and oversight. Our aim is to enhance the quality and accessibility of our content while maintaining human control over the message and intent.

11. Disclaimer of Warranties

THE SERVICES AND ALL CONTENT PROVIDED BY EQUIPPED SOULUTIONS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE OR USAGE OF TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. WE, AND OUR DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, PARTNERS, AND CONTENT PROVIDERS DO NOT WARRANT THAT: (I) THE SERVICES WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (II) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (III) ANY CONTENT OR SOFTWARE AVAILABLE AT OR THROUGH THE SERVICES IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (IV) THE RESULTS OF USING THE SERVICES WILL MEET YOUR REQUIREMENTS. YOUR USE OF THE SERVICES IS SOLELY AT YOUR OWN RISK. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU.

WE DO NOT GUARANTEE THAT THE SERVICES WILL FUNCTION WITHOUT INTERRUPTION OR ERRORS. IN PARTICULAR, THE OPERATION OF THE SERVICES MAY BE INTERRUPTED DUE TO MAINTENANCE, UPDATES, OR SYSTEM OR NETWORK FAILURES, AND SUCH FAILURES MAY RESULT IN ERRORS OR DATA LOSS. WE DISCLAIM ALL LIABILITY FOR DAMAGES CAUSED BY ANY SUCH INTERRUPTION OR ERRORS IN FUNCTIONING, OR BY THE LOSS OF ANY DATA OR INFORMATION YOU PROVIDE TO EQUIPPED SOULUTIONS OR OUR PLATFORMS. FURTHERMORE, WE DISCLAIM ALL LIABILITY FOR ANY MALFUNCTIONING, IMPOSSIBILITY OF ACCESS, OR POOR USE CONDITIONS OF THE SERVICES DUE TO INAPPROPRIATE EQUIPMENT, DISTURBANCES RELATED TO INTERNET SERVICE PROVIDERS, TO THE SATURATION OF THE INTERNET NETWORK, AND FOR ANY OTHER REASON.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EQUIPPED SOULUTIONS, NOR ITS DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR CONTENT PROVIDERS, BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE, OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SERVICES FOR: (I) ANY LOST PROFITS, DATA LOSS, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, COMPENSATORY, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER (HOWEVER ARISING); (II) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGINATION); (III) ANY DIRECT DAMAGES IN EXCESS OF (IN THE AGGREGATE) THE GREATER OF (A) THE FEES PAID BY YOU TO EQUIPPED SOULUTIONS FOR THE PARTICULAR SERVICES DURING THE IMMEDIATELY PREVIOUS THREE (3) MONTH PERIOD, OR (B) ZAR 500.00 (FIVE HUNDRED SOUTH AFRICAN RAND).

This limitation of liability applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if Equipped Soulutions has been advised of the possibility of such damage. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.


12. Contact

If you have questions about these terms, reach out to:

Equipped Soulutions
📧 hello@equippedsoulutions.com
🌐 www.equippedsoulutions.com

Terms of Service
Last Updated: 29 July 2025